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Cozy atmosphere hotel with a very accomodating staff. Onsen in the room was fantastic.
László
2024年1月
It is a beautiful hotel and we had a beautiful room with a private onsen tub. We had a suite that had a bedroom and separate lounge area with a huge day bed surrounded by woodland views. We also used one of the private onsen rooms available on a first come first serve basis and it was a great experience. Staff were really friendly and helpful.
Anna
2023年4月
Love the property, everything for me is excellent, the staff were all great, especially Mishi and Bikashi who served us our breakfast and dinner during our stay. Our room was big with our own hot spring bath. I would suggest get a room with breakfast and dinner, there’s not conveniences store nor restaurants, nearby. The area of the hotel is a bit remote but it can be reached by a bus, from the train station, just few meters walk, we got the view of the mountain and River . So relaxing. Highly recommended. And they offer van service to and from nearby train station, going to main in Hakone.
Maria
2025年5月
Lovely location in Hakone overlooking the river. Very green and peaceful. The hotel itself is a bit of a throwback but not in a negative way-- everything is tidy and nice. The main reasons I'd give the hotel very high marks is its lovely staff who will help you make sense of what to do in Hakone, and the very impressive kitchen. My daughter and I did the meal plan which was one of the best decisions-- it is 'kaiseki' style, so very sophisticated and the chef was really amazing. It was some of the best food we had in Japan, so I would definitely recommend including the meals if you book here. It's about a 10 minute bus ride (every 15 minutes) from Yunessen, a hot spring and theme park basically that is really fun for families.
Felenstein
2025年5月
The hotel is located next to a bus station, and the nearest store is 15 minutes away by foot or a short bus ride. The staff is incredible, and they speak good English. Dinner was amazing, but unless you're into Japanese breakfast I recommend skipping it.
Martin
2025年4月
Fantastic position by the river, 20 minutes walk from the outdoor art gallery which was the purpose of our visit. Traditional bedroom with tatami matting and cypress bath was lovely. Private hot baths were always available and a great experience. Traditional kaiseiki dinner was very good.
Sarah
2025年5月
Hotel had good sized rooms half with tatami matting and a good bathroom. A good view over the adjacent valley and forest. Great onsen with a private onsen floor that let you bathe with your partner. A nice walk into nearby Miyanoshita.
David
2025年6月
We had a wonderful time at Hakone Nanase. The staff were very kind, especially the woman who welcomed us when we arrived. Our room was very comfortable and the in-room hot spring bath was positively luxurious after spending the day outside hiking in the surrounding area. The food was spectacular, with seasonal ingredients, beautifully presented. It was a perfect, relaxing getaway after the bright lights of Tokyo. A word of advice: The hotel is a bit remote, which we appreciated for the peace and quiet and proximity to nature. Access is easy enough via bus or the mountain railway, but I do recommend using the luggage transport service at the train station to send your bags ahead if you have cumbersome luggage, particularly if you plan to do any exploring between arriving in the region and checking in at the hotel.
Kathleen
2024年11月
Hotel is very dated (a 70s throwback) but could be considered as part of the charm. Booked a Premium suite with our own hot spring bath on a part open balcony. Booked dinner and breakfast, both served in our own cubicle in restaurant. Food was very good and interesting, although breakfast a bit of a challenge for Western tastes. Hotel provided traditional clothing for us to use, which was nice. Also had communal single sex bathing and sauna - naked required. Location of hotel and views were superb. Hotel great at picking up and dropping off from/at station which is nearest stop for buses and trains. Tip: Buy a one day or two day pass that covers buses, trains, cable car, ropeway and lake crossing. Some spectacular scenery.
Alan
2025年6月
It was easy to find by catching a bus from the train station, thanks to our Hakone Free Pass. The room was grand, just as per photos on the website and the amazing part was obviously the large onsen in the room, overlooking the hills and listening to the happy birds outside our balcony. We used the other onsen first for 40 minutes: it has steps to gradually get into the hot water comfortably and there too we could look at the sky and feel part of nature. We did not use the public onsen. Dinner was in a secluded room just the two of us, with a golden parchment menu we kept as a fond memory of that evening. The food was perfect and it was the first time that we really enjoyed raw fish and raw beef. We paid extra for two glasses each of excellent wines. We were treated like kings and queens. We had the same treatment the following morning! Definitely worth every minute and every penny!
Laure
2025年6月
訂房專線:
+1 (888) 385-8465